Cornerstone User Information

QuikTips & Other Helpful Hints

QuikTips are informational sheets developed to provide Cornerstone users with additional information or with assistance in challenging aspects of the system.

• Administrative Features of the Automated EOD/BOD Process
  Provides information on configuring the End of Day / Beginning of Day processing at your Cornerstone site.
• CFC Supervisor's Guide to Correcting Authorizations (SV07)
  Provides directions for supervisory staff to correct inaccurate authorization data within 90 days of the authorization's "Start Date" and to cancel existing authorizations.
• EI Term Reason Codes & Definitions
  Provides an overview of the Term Reason codes and definitions for use by the Early Intervention program.
• Laptops
  Provides general information on laptop usage.
• Laptop Printing at Remote Sites
  Assists Early Intervention laptop users in printing at remote sites. Note that this QuikTip is specific to EI Cornerstone users.
• Losing Power to Your Laptop/Workstation While in Cornerstone
  Provides information on how your Cornerstone system is affected when you lose power, and what critical steps need to be taken to prevent data loss or corruption.
• Rebooting
  Outlines when it is appropriate to reboot your workstation based on specific error messages received.
• SV07
  Provides an overview of the Early Intervention Service Authorization Entry screen (SV07), then gives detailed information on the use of the "Payee" and "Ind. Provider" fields.
• Understanding Service Authorizations
  Assists Early Intervention (EI) providers in better understanding service authorizations on the EI-Authorized Provider Services Report (HSPR0771) and the EI-IFSP Report (HSPR0777).

Other Helpful Hints

• Compaq NX9040 Laptop & Printer Tips
  Provides instructions for Cornerstone users with this specific laptop model.
• Developing a Comprehensive Disaster Recovery Plan
  General guidelines on how to develop a comprehensive disaster recovery plan for your organization.
• Guide to the Download Message Report (HSPR0404) provides a table of codes that may appear on the HSPR0404 report, and a description of what the code means and what users should do.
• Instructions for Remote Desktop
  Provides agencies using the Remote Desktop solution with instructions for logging in and out.
• Reporting Issues to the Cornerstone Call Center
  Outlines all the information Cornerstone users should have readily available prior to reporting an incident to the Cornerstone Call Center.
• Tape Back-Up Information
  Provides information on the tape back-up process, the tape backup confirmation procedure, how to dispose of old backup tapes, troubleshooting and tips, and explanation of common tape backup errors.
• Uninterruptable Power Supply explains the functions and importance of the UPS.